ISO 9001:2015

ISO 9001:2015

ISO 9001:2015 (QUALITY MANAGEMENT SYSTEM) – is the most widely recognized ISO standard. This is a basic quality management system that can be implemented in industries of any type, any size, anywhere in the world. Registration to ISO 9001:2015 Standard provides objective proof that a business has implemented an effective quality management system, and that it satisfies all of the requirements of the applicable ISO standard.

An external, impartial expert called a register or CB (Certification Body) conducts an on-site audit to determine whether or not a company is in conformance to the ISO 9001:2015 standard. If they are found to be in conformance, they will be issued a ISO 9001:2015 certificate showing their address, scope of operations and the seals of the accreditation bodies and board that give the register its legitimacy.

The ISO 9001:2015 series of standards are based on eight dynamic Quality Management System Principles.

Etica Global ensures that its services are available to all its clients and these services are not based on undue financial or any other consideration. Etica Global ensures that all its procedures /guidelines operate in a non discriminatory manner. etc.

PRINCIPLE OF ISO 9001:2015 STANDARD

Provides a systematic and visible approach for continual improvement in the performance.

Edges over competitors who are not accredit.

Improved product reliability

Better documentations of processes

Better process control and flow

Quality is constantly measured

Increased customer confidence and international acceptance.

Reductions in product scrap, rewords and rejections

Structure the operations of the organization to achieve desired results.

Creates brand name of the organization.

Helps to increase the effectiveness and efficiency of the organization.

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ISO 9001:2015 STANDARD

Section 1: Scope

Section 2: Normative references

Section 3: Terms and definitions

Section 4: Context of the organization

4.1 Understanding the organization and its context

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the quality management system

4.4 Quality management system and its processes

Section 5: Leadership

5.1 Leadership and Commitment

5.2 Policy

5.3 Organizational roles, responsibilities and authorities

Section 6: Planning

6.1 Actions to address risks and opportunities

6.2 Quality objectives and planning to achieve them

6.3 Planning of changes

Section 7: Support

7.1 Resources

7.2 Competence

7.3 Awareness

7.4 Communication

7.5 Documented Information

Section 8: Operation

8.1 Operational planning and control

8.2 Requirements for products and services

8.3 Design and development of products and services

8.4 Control of externally provided processes, products and services

8.5 Production and service provision

8.5 Release of products and services

8.6 Control of nonconforming outputs

Section 9: Performance evaluation

9.1 Monitoring, measurement, analysis and evalution

9.2 Internal audit

9.3 Management review

Section 10: Improvement

10.1 General

10.2 Nonconformity and corrective action

10.3 Continual Improvement